"Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit."
Doing the right thing over and over again produces wonderful results. Whether in investments, business, or sports, working on creating good habits through proper training is what produces worthy gains, profitable commerce, and winning teams. Unfortunately, a lot of business leaders today don't put much effort into providing quality training for their employees. They figure that if they hired a qualified person, he or she will stay that way forever and that the job of the leader is to seek more business for greater expansion generating greater profits.
But the successful players are always looking for opportunities to better themselves and their team members. They seek classes, seminars, quality speakers, trainers, and educators to provide updates on existing skills, and information for developing new ones. Not all training activities are expensive or require a lot of time to complete. Doing something to create or reinforce good habits costs a lot less than not developing the people in your business.
"Whether you're shuffling a deck of cards or holding your breath, magic is pretty simple: It comes down to training, practice, and experimentation, followed up by ridiculous pursuit and relentless perseverance."
--- David Blaine
Every profession requires practice and training in order to be at the top of the game. In business, if we don't train ourselves and our team members, we fall behind the competition that is doing the training. It doesn't have to be formal training, although that is a great option, but something as simple as every team member reading the same quality book that enhances the approach to a business practice. Or logging into a webinar that reveals a new sales technique, people management tool, sign installation procedure, or new accounting measurement system.
"An athlete who tells you the training is always easy and always fun simply hasn't been there. Goals can be elusive which makes the difficult journey all the more rewarding."
--- Alberto Salazar
Alberto Salazar was the two-time Boston Marathon and New York City Marathon winner back in the '80s. He now coaches at the Nike Center, producing world-class athletes who have medaled in the past two Olympics and won countless other races. He has made training into a complete science studying all aspects of his athletes including their diets, sleep patterns, running gait, and so on. He is a perfectionist in tweaking and training in the little things so that when they all tie together, they create big results.
Reaching business goals requires the same attention to details. Training the receptionist on how to better serve customers or teaching service technicians the proper way to fill out a service request form are examples of where to focus training.
"You are your greatest asset. Put your time, effort and money into training, grooming, and encouraging your greatest asset."
--- Tom Hopkins
One of the most neglected areas regarding training is you. When you make the effort to better yourself in any given area, you are not only stretching your ability to excel as a leader, but you are setting an example for others to follow. You are showing to your staff that self-improvement not only benefits self, but contributes to the overall success of the business.
Begin today to make training a priority for you and your business team members. Sign up for something online or video your technicians performing a task correctly that can be used for training others. The cost is minimal, but the payoff is great!