FOR IMMEDIATE RELEASE
March 8, 2005
Océ Teams with Graphic Intelligence Agency to Offer Technical Support for Océ Imaging Supplies
Chicago, IL - Océ (Nasdaq: OCENY), a global leader in digital
document management and delivery solutions, has teamed with the Graphic
Intelligence Agency (GIA) to provide technical support to customers using
Océ large format color media. This partnership offers value to Océ¹s
distributors and their customers by bringing the internationally renowned
digital printing expertise of the GIA to Océ color media users throughout
the United States.
Staffed by GIA representatives proficient in large format digital color
printing applications, the Océ Media Technical Support center can be
accessed through a toll-free number. Customers can select from three
product categories including "Display Graphics", "CAD" or "Solvent" and are
connected to a representative specializing in the selected category. Océ
Media Technical Support representatives have a thorough knowledge of popular
inkjet printers, ink types, authoring software, RIP software and Océ media.
Customers can obtain advice on the use of Océ media for a particular
application, learn how to optimize printing for a variety of printers using
various RIP software packages or determine the best alternatives for
finishing selected media for a given application.
"We are pleased to be working with the GIA to offer best-in-class support
for Océ's large format media distributors and their customers," said Dan
Halkyard, Director, Wide Format Marketing, Océ Imaging Supplies. "This
program offers our distribution partners and their customers a higher level
of confidence when selecting Océ large format media knowing that application
support is just one free phone call away. Technical support is one key way
that Océ differentiates our supplies business from the competition. By
complementing our internal capabilities with the world-class technical
support of the GIA, we believe Océ can satisfy the needs of digital printers
who want turnkey performance and not simply a 'product-in-a-box.' We
believe this program will appeal to resellers who prefer suppliers that make
their sales teams' jobs easier."
How to Contact Océ Media Technical Support
Customers can call toll-free 1-800-578-5902 from 8:00 am to 5:00 pm Central
Time, Monday through Friday to access the Océ Media Technical Support line
staffed by GIA. For pre-sales support and help locating an Océ Authorized
Reseller, call toll-free 1-800-323-4827. For additional product
information, visit www.oceusa.com/resourcecenter.
About GIA
The Graphic Intelligence Agency is the professional services business unit
of GretagMacbeth® and an international leader in graphics industry training
and support. Since 1997, the GIA has provided both major manufacturers and
end users with comprehensive solutions to their color and workflow problems.
About Océ
Océ is a leading provider of digital document management technology and
services. The company¹s solutions are based on Océ¹s advanced software
applications that deliver documents and data over internal networks and the
Internet to printing devices and archives -- locally and around the world.
Supporting the workflow solutions are Océ digital printers and scanners,
considered the most reliable and productive in the world. Océ also offers a
wide range of display graphics, consulting and outsourcing solutions.
Netherlands-based Océ N.V. (NASDAQ: OCENY), with a workforce of around
21,500 people and 2004 revenues of $3.3 billion, maintains research and
manufacturing centers in the Netherlands, the United States, Germany,
France, Belgium, the Czech Republic, and Japan. Océ¹s North American
headquarters is located in Chicago with major business units in Chicago; New
York City; Boca Raton, FL; Salt Lake City; Coventry, RI; and Vancouver, BC.
North American revenues were $1.2 billion for fiscal 2004, and employment is
currently 8,100. For more information about Océ, visit www.oceusa.com.
Outside the U.S., consult www.oce.com.
"GretagMacbeth" is a registered trademark of GretagMacbeth Holding AG. All
other product and company names are trademarks or registered trademarks and
are the property of their owners and are respectfully acknowledged.
Oce Media
Phone: 800-578-5902 for Customers or Presales 800-323-4827
Website URL: www.oceusa.com/resourcecenter
