FOR IMMEDIATE RELEASE
July 25, 2005
Graphtec Announces Longer Daytime Hours for Toll-Free Support
Western Graphtec, Inc., a leading manufacturer of precision imaging products for the signmaking, graphics, and computer-aided design industries, announced today that effective July 25, 2005 it will radically expand hours for its customer service and technical support telephone service and offer toll-free support from 8:30 EST through 7:30 EST. (5:30 PST through 4:30 PST)
Placing increased emphasis on customer satisfaction, Mr. Arakawa, President of Western Graphtec, Inc. is expanding its support hours to ensure the East Coast and Midwest regions of the United States receive support when they need it.
Western Graphtec, Inc. is a wholly owned subsidiary of Graphtec Corporation in Yokohama, Japan. Graphtec produces plotters, vinyl cutters, color printers, scanners, intelligent recording instruments, and data acquisition systems. Recognized as a technological leader, Graphtec has engineering, manufacturing, distribution, and service operations in Japan and the United States. In addition, Graphtec products are sold and serviced via business partners and distributors worldwide.
Western Graphtec
11 Vanderbilt
Irvine, CA 92618
Phone: 800-854-8385
Fax: 949-855-0895
E-Mail: nbaessler@graphtecusa.com
Website URL: www.graphtecusa.com